Selling with us: one fee, paid when it sells.
1.2% of the agreed price plus VAT, paid on completion. No sale, no fee. You can leave after twelve weeks without a withdrawal fee, though last year our homes took 23 days on average to agree.
From the first call to the day you hand over the keys
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Valuation
An hour at the house, then a written figure within two working days, backed by completed sales on your street.
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Photographs and launch
Daylight photographs, a measured floorplan and the EPC. Live on our site and the portals the same week.
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Accompanied viewings
Seven days a week, shown by your valuer. Written feedback by the evening of every viewing.
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Offer to keys
One person chases the chain, the solicitors and the surveyor until the day the keys change hands.
Everything the fee covers
No marketing packages, no photography add-ons, no charge for the EPC. If it is not on this list, you are not paying for it.
- Written valuation with comparable sales
- Daylight photography and a measured floorplan
- EPC arranged and paid for
- Listing on our site and every major portal
- Accompanied viewings, seven days a week
- Written feedback after every viewing
- Offers checked: mortgage, chain and proof of funds
- Sale progression through to completion
How does 1.2% compare?
On a typical Halbourne sale, against the two other ways people sell.
| What you get | Wardenby | High-street chain | Online agent |
|---|---|---|---|
| Fee on a £400,000 sale | £5,760 incl. VAT | £7,200 incl. VAT | £1,499 incl. VAT |
| When you pay | On completion only | On completion | Up front, sold or not |
| Minimum contract | 12 weeks | 16–20 weeks | None |
| Withdrawal fee | None | Often £500+ | Fee already paid |
| Who shows buyers round | Your valuer | A junior negotiator | You do |
| Days to agree a sale (our area, last 12 months) | 23 days | 41 days | 58 days |
Typical published fees and portal averages for Halbourne, last twelve months. Your own quote may differ.
Recent sales, in the sellers' words
Sold · Three-bed terrace, Pelham Row, Old Town
- Asking
- £410,000
- Achieved
- £418,500 +2.1%
- Agreed in
- 9 days
“Two agents valued it higher. Wardenby told us why they were wrong, priced it at £410,000 and we had four offers in the first week.”
Sold · Four-bed detached, Wintersett Lane, Ashcombe
- Asking
- £795,000
- Achieved
- £780,000 −1.9%
- Agreed in
- 34 days
“The chain fell through twice. Priya found a cash buyer and chased the solicitors every single morning until we completed.”
Sold · Two-bed flat, Cowdray Mansions, Old Town
- Asking
- £285,000
- Achieved
- £287,000 +0.7%
- Agreed in
- 17 days
“We were abroad for the whole sale. Every viewing came with a written note the same evening, and the keys went over without us flying back.”
Selling questions
Buying
Do I need a mortgage in principle before I view?
Not to view. To have an offer put forward we ask for a mortgage agreement in principle or proof of funds, because a seller will choose a proceedable buyer over a slightly higher one.
How do I make an offer?
Call or email the person who showed you round. We put every offer to the seller in writing the same day, with your position (chain, mortgage, timescale) alongside the number.
Is the stamp duty figure on your listings exact?
It is an estimate from the current HMRC bands for England and Northern Ireland. Your conveyancer confirms the final figure; reliefs and surcharges depend on your circumstances.
Can I view in the evening or at the weekend?
Yes. We hold viewings seven days a week, including weekday evenings until 7pm, and Sundays by arrangement.
What happens after my offer is accepted?
We take the property off the market, send the memorandum of sale to both solicitors within 24 hours, and call you every week with where things stand until completion.
Selling
How much do you charge to sell a house?
1.2% of the agreed price plus VAT, paid on completion. There is nothing to pay up front, no withdrawal fee, and nothing at all if the house does not sell.
How long am I tied in?
Twelve weeks. After that you can give notice at any time with no fee. Most of our homes are sold subject to contract within four weeks.
How do you decide the asking price?
From completed sales nearby, not from what other agents have listed. You get a written valuation within two working days with the comparable sales it rests on.
Who does the photographs and floorplan?
We do, in daylight, on a day that suits the house. A measured floorplan and the EPC are included in the fee.
Do you do viewings or do I?
We do every viewing, and the person showing buyers round is the valuer who knows the house. You get written feedback the same evening.
Letting
What does full management cost?
9% of the rent collected, plus VAT. It covers finding and referencing the tenant, the deposit, rent collection, repairs, two inspections a year and every compliance certificate.
What will I pay as a tenant?
A holding deposit of one week’s rent, then the first month’s rent and a deposit of five weeks’ rent. No admin or referencing fees: they are banned, and we never charged them.
Where is my deposit held?
In a government-approved deposit protection scheme within 30 days of payment. We send you the certificate the same week.
Can I have a pet?
Each landlord decides. Listings say “pets considered” where the landlord has agreed in principle; ask us and we will put the request forward in writing.
Who do I call when something breaks?
Our office, or the out-of-hours line for emergencies. On managed homes we arrange the contractor; you do not deal with the landlord directly unless you want to.